How to Handle a Partial Stock Reply for Multiple Yupoo Items

Identify the exact question

A seller may say “some available” without naming every colour or size. Retain the original multi-item request and make a response table with one row per selected variant. An unanswered line must not become an approved order through omission.

Record the evidence

• Classify each item as answered available, unavailable or unclear.

• Keep the seller wording and response date beside each line.

• Treat a proposed alternative as a new candidate.

• Ask again where the answer does not identify the variant.

Decide what to send next

For an unavailable item, decide whether to remove it, ask later or consider a separate backup. Send the handling service only the currently selected lines with their status. A seller stock reply is not a reservation, and an enquiry is not an accepted purchase.

A concrete example

If a seller confirms A1 but cannot supply A2 and says nothing about B1, retain three separate statuses. Do not treat silence about B1 as either a rejection or permission to replace it.

Related references

specific stock question · reply tracker · seller-proposed replacement review